To ensure the health and safety of you and our team, our spotty parcels are taking a little longer than usual to reach you. You can see our new estimated delivery times below.
UK Delivery Cost Delivery Time Standard (Inc. CI, IOM, BFPO) £3.95 or FREE when you spend over £30.00
4 - 5 Working Days Royal Mail £5.00 Temporarily Unavailable Express (Signature Required) £6.00 Temporarily Unavailable Express By Noon (Signature Required) £8.00 Temporarily Unavailable Click And Collect
FREE to Boden Stores
£3.50 to other Click & Collect locations
We’re sorry, click & collect and Boden shop deliveries are temporarily unavailable.
To protect you and their drivers, our delivery companies are encouraging you to choose a safe place for your parcel to be delivered. To request a ‘contact-free’ delivery, simply request this in the ‘Other instructions’ section of our checkout, or through your tracking information.
* Express /Express By Noon : Sunday-Friday: orders received by 7pm will be delivered the next day, excluding bank holidays. We aim to cover all areas with our Express service, but unfortunately it cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.
** Click & Collect: Sunday-Friday: orders received by 7pm will be delivered to your chosen location the next day, excluding bank holidays. You will receive notification when your parcel is ready to collect. Next day service cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.
We’ve partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Boden products to your country. When you buy your Boden products from Global-e, you will see that your payment method is charged by **Global-e/Boden**.
The world is our oyster. Or so we like to think. We'd like to embrace the whole of it, but things are not that simple. And our arms are not that long.
In the meantime, to see the countries we deliver to, find your shipping destination below to see the available options and charges.
Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland.
Delivery Type Working Days Cost Standard 6-8 £6.00 Premium (Fully Tracked) 3-5 Temporarily Unavailable
Rest of the World
Antigua, Aruba, Australia, Bahamas, Bahrain, Barbados, Bermuda, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Curacao, Falkland Islands, Fiji, Gibraltar, Hong Kong, India, Israel, Jamaica, Japan, Jordan, Korea South, Kuwait, Malaysia, Martinique, New Zealand, Oman, Qatar, Russia, Saudi Arabia, Singapore, South Africa, St Barthelemy, St Martin, Taiwan, Thailand, Turkey, United Arab Emirates.
Delivery Type Working Days Cost Standard 8-10 £12.00 Premium (Fully Tracked)* 5-6 Temporarily Unavailable
* Please note: For deliveries to Australia and China we do not currently offer Premium delivery as an option.
Please note, during sale your purchase may take longer to arrive.
If you are in the UK you will be able to see a “Click and Collect” option when you look at our list of delivery options in the checkout. If you select it, our screens will guide you through finding a convenient location from which to pick up your parcel based on entering a town. Through our partners we are able to offer a range of locations from local convenience stores, major chain stores, our Boden shops and Leicester warehouse. You can see the locations, details of the address, opening hours and where it is on the map provided. When you select a location, we will ask you for a mobile number and this number will only be passed to the people delivering your parcel to your chosen location to let you know when it will be ready to pick up. Your mobile number will not be used for any other purpose.
Delivery to the Click and Collect store is Monday to Saturday (excluding Public Holidays). Orders made before 7pm Monday to Friday will be delivered the following day. Weekends: orders received by 5pm Sunday will be delivered Monday, excluding bank holidays. You will receive notification when your parcel is ready to collect. Next day service cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.
COLLECTING FROM HERMES PARCELSHOPS, WAITROSE STORES AND BODEN LOCATIONS
Please collect your parcel within the timescales shown below. After that your parcel will be returned to Boden:
- Hermes ParcelShop - 10 days
- Boden locations - 7 days
- Waitrose - 7 days
You will need:
- Your order number
- One of the following proof of ID:
- cheque guarantee/credit/debit card
- bank/building society book
- cheque book
- valid passport
- driving licence
COLLECTING FROM DPD
Please collect your parcel within - 7 days. After that your parcel will be returned to Boden.
You will need:
Or two forms of ID:
- The DPD Pickup Pass you have received from DPD (either printed or on your smartphone)
- Photo ID:
- valid passport
- or driving licence.
- One must be a photo ID (driving licence or passport)
- Utility bill, or second photo ID.
Don't worry. The nice man or woman who delivers your order will leave a card saying they've called, but no one was at home. There'll be instructions on how to arrange a more convenient delivery day.