Exchanges
Do I have to pay for postage if I want to exchange an item?
Unless you have an offer providing free returns (we do these promotions every now and then) then you will have to pay for return postage yourself. However, we will happily post you out a different size or style for free.
What if I want to exchange my item for something cheaper or more expensive?
We will refund the price difference between your item and a cheaper one, or require extra payment to match the price of a more expensive one. That seems fair to us.
How long do I have to exchange items?
As with returns, we offer you a whopping three months to make your mind up, except for sale items, which must be exchanged within 7 days.
