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Departments

Delivery

UK Delivery Options

We've tried to keep the prices down as much as possible and offer £4 postage for those of you who don't mind waiting an extra couple of days (UK customers only).

UK Delivery Cost Delivery Time
Standard (incl. CI, IOM, BFPO) £4.00 2-3 working days
Royal Mail £6.00 1-2 working days
Express (Signature required) £8.00 Next day if ordered
Monday to Friday by 7pm*
Express Noon (Signature required) £10.00 Next day before noon if ordered Monday to Thursday by 7pm*
Click and Collect £0 - £8 Your choice of speed, destination and price when you select online

Please note:  

Express Delivery: Monday-Friday: orders received by 7pm will be delivered the next day, excluding bank holidays. Weekends: orders received by 5pm Sunday will be delivered Monday, excluding bank holidays. We aim to cover all areas with our Express service, but unfortunately it cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.

Express (Noon) Delivery: Monday-Thursday: orders received by 7pm will be delivered the next day before noon, excluding bank holidays. Friday: orders received by 7pm will be delivered the next day (8am-8pm), excluding bank holidays. We are currently unable to offer an Express Noon service on Saturd. Weekends: orders received by 5pm Sunday will be delivered Monday before noon, excluding bank holidays. We aim to cover all areas with our Express service, but unfortunately it cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.

We’ve partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Boden products to your country. When you buy your Boden products from Global-e, you will see that your payment method is charged by **Global-e/Boden**.

International Delivery Options

The world is our oyster. Or so we like to think. We'd like to embrace the whole of it, but things are not that simple. And our arms are not that long.

In the meantime, to see the countries we deliver to select your shipping destination below to display the available options and charges.

Please note, during sale your purchase may take longer to arrive.

During free shipping promotions, the delivery cost will be removed on the final payment page.

How does "Click and Collect" work?

If you are in the UK you will be able to see a “Click and Collect” option when you look at our list of delivery options in the checkout. If you select it, our screens will guide you through finding a convenient location from which to pick up your parcel based on entering a town. Through our partners we are able to offer a range of locations from local convenience stores, major chain stores, our Boden shops and Leicester warehouse. You can see the locations, details of the address, opening hours and where it is on the map provided. When you select a location, we will ask you for a mobile number and this number will only be passed to the people delivering your parcel to your chosen location to let you know when it will be ready to pick up. Your mobile number will not be used for any other purpose.

Standard delivery to the Click and Collect store is within 3 working days from the moment you submit your order. Express orders made before 7pm Monday to Friday will be delivered to the shop the following day. Delivery to the Click and Collect store is Monday to Saturday (excluding Sunday and Public Holidays).

Collecting from Hermes ParcelShops and Boden locations.

Please collect your parcel within the timescales shown below. After that your parcel will be returned to Boden:

  • Hermes ParcelShop - 10 days
  • Boden locations - 7 days
    You will need:
  • Your order number
  • One of the following proof of ID:
    • cheque guarantee/credit/debit card
    • bank/building society book
    • cheque book
    • valid passport
    • driving licence.

Collecting from DPD.

Please collect your parcel within - 7 days. After that your parcel will be returned to Boden.

    You will need:
  • The DPD Pickup Pass you have received from DPD (either printed or on your smartphone)
  • Photo ID:
    • valid passport
    • or driving licence.
  • Or two forms of ID:
  • One must be a photo ID (driving licence or passport)
  • Utility bill, or second photo ID.

What if I'm not in when you make a delivery?

Don't worry. The nice man or woman who delivers your order will leave a card saying they've called, but no one was at home. There'll be instructions on how to arrange a more convenient delivery day.

Can I have free postage on my order?

We know you all like free postage and we do offer it as part of a promotion from time-to-time but it is not an automatic 'right' for every customer. We have considered offering it all the time but the costs would have to be absorbed elsewhere (i.e. the price of the clothes going up, which wouldn't be popular either). The old cliché that 'the customer pays in the end' is true in this case I'm afraid.

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