Delivery

  • UK Delivery Cost Delivery Time
    Standard (Inc. CI, IOM, BFPO) £3.00 or FREE when you spend over £30 2-3 Working Days
    Royal Mail £5.00 1-2 working Days
    Express (Signature Required) £5.75 Next day if ordered Monday to Friday by 7pm*
    Express By Noon (Signature Required) £8.00 Next day before noon if ordered Monday to Friday by 7pm*
    Click And Collect

    FREE to Boden Stores

    £3.50 to other Click & Collect locations

    Next day (if ordered  Monday to Friday by 7pm**)

     

    Please note:  

    * Express /Express By Noon : Monday-Friday: orders received by 7pm will be delivered the next day, excluding bank holidays. Weekends: orders received by 5pm Sunday will be delivered Monday, excluding bank holidays. We aim to cover all areas with our Express service, but unfortunately it cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.

    ** Click & Collect: Monday-Friday: orders received by 7pm will be delivered to your chosen location the next day, excluding bank holidays. Weekends: orders received by 5pm Sunday will be delivered to your chosen location Monday, excluding bank holidays. You will receive notification when your parcel is ready to collect. Next day service cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.

    We’ve partnered with Global-e, a third party service acting as your seller-on-record, so you can buy and ship your Boden products to your country. When you buy your Boden products from Global-e, you will see that your payment method is charged by **Global-e/Boden**.

  • The world is our oyster. Or so we like to think. We'd like to embrace the whole of it, but things are not that simple. And our arms are not that long.

    In the meantime, to see the countries we deliver to, find your shipping destination below to see the available options and charges.

    European Delivery

    Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland.
    Delivery Type  Working Days  Cost
    Standard 6-8 £6.00
    Premium (Fully Tracked) 3-5 £7.50

    Rest of the World - excluding Russia

    Antigua, Aruba, Australia, Bahamas, Bahrain, Barbados, Bermuda, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Curacao, Falkland Islands, Fiji, Gibraltar, Hong Kong, India, Israel, Jamaica, Japan, Jordan, Korea South, Kuwait, Malaysia, Martinique, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Africa, St Barthelemy, St Martin, Taiwan, Thailand, Turkey, United Arab Emirates.
    Delivery Type  Working Days  Cost
    Standard 8-10 £12.00
    Premium (Fully Tracked)* 5-6 £15.00

    *Please note: For deliveries to Australia and China we do not currently offer Premium delivery as an option.

    Russia

    Delivery Type  Working Days  Cost
    Standard 14-16 £12.00
    Premium 7-8 £15.00

    Please note, during sale your purchase may take longer to arrive.

  • If you are in the UK you will be able to see a “Click and Collect” option when you look at our list of delivery options in the checkout. If you select it, our screens will guide you through finding a convenient location from which to pick up your parcel based on entering a town. Through our partners we are able to offer a range of locations from local convenience stores, major chain stores, our Boden shops and Leicester warehouse. You can see the locations, details of the address, opening hours and where it is on the map provided. When you select a location, we will ask you for a mobile number and this number will only be passed to the people delivering your parcel to your chosen location to let you know when it will be ready to pick up. Your mobile number will not be used for any other purpose.

    Delivery to the Click and Collect store is Monday to Saturday (excluding Public Holidays). Orders made before 7pm Monday to Friday will be delivered the following day. Weekends: orders received by 5pm Sunday will be delivered Monday, excluding bank holidays. You will receive notification when your parcel is ready to collect. Next day service cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.

    COLLECTING FROM HERMES PARCELSHOPS AND BODEN LOCATIONS

    Please collect your parcel within the timescales shown below. After that your parcel will be returned to Boden:

    • Hermes ParcelShop - 10 days
    • Boden locations - 7 days
      You will need:
    • Your order number
    • One of the following proof of ID:
      • cheque guarantee/credit/debit card
      • bank/building society book
      • cheque book
      • valid passport
      • driving licence

    COLLECTING FROM DPD

    Please collect your parcel within - 7 days. After that your parcel will be returned to Boden.

    You will need:

    • The DPD Pickup Pass you have received from DPD (either printed or on your smartphone)
      • Photo ID:
      • valid passport
      • or driving licence.
    Or two forms of ID:
    • One must be a photo ID (driving licence or passport)
    • Utility bill, or second photo ID.
  • Don't worry. The nice man or woman who delivers your order will leave a card saying they've called, but no one was at home. There'll be instructions on how to arrange a more convenient delivery day.

Free UK Returns

FREE UK RETURNS

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365 Day Return Guarantee

365 DAY RETURNS GUARANTEE

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Click & Collect available

CLICK & COLLECT AVAILABLE

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